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Clic Health blog: data-driven hospital management

Practical guides on KPIs, controllership, billing, Tasy data and AI, written by the team that builds Clic Health.

KPIs15 essential hospital management KPIsA short list, with formula and reading caveat, for building the board's first screen without drowning anyone in numbers.November 7, 2026 · 5 min read

Controllership and costsHow to analyze a hospital income statementFrom result to cause in five steps, with the management structure that makes the income statement useful to the board.November 7, 2026 · 4 min read

Controllership and costsBudget vs. actual in hospitalsA budget only works if the comparison with actuals happens every month, at the right level and with an owner for each variance.November 7, 2026 · 3 min read

Controllership and costsHospital costs by departmentTotal cost says little. Each department's cost, divided by what it produces, shows where the hospital is efficient and where it needs to act.November 7, 2026 · 3 min read

Tasy and dataManagement KPIs from Tasy dataTasy data already holds almost everything management needs. The work lies in choosing the information, defining the rules and keeping the same number everywhere.November 7, 2026 · 3 min read

Hospital managementSpreadsheets or BI in hospitalsSpreadsheets are great for getting started and for one-off analyses. The problem begins when they become the hospital's management system.November 7, 2026 · 3 min read

Billing and denialsHospital claim denialsA denial is revenue the hospital produced and did not receive. Measuring it well is the first step to recovering what is undue and stopping it from recurring.November 7, 2026 · 3 min read

KPIsHospital occupancy rateThe formula is simple; the reading is not. Occupancy must be seen by unit and together with length of stay to say anything useful.November 7, 2026 · 3 min read

KPIsHospital average length of stayEvery extra day in hospital takes up a bed and consumes resources. Measuring length of stay well is the first step to managing it.November 7, 2026 · 3 min read

Controllership and costsContribution margin by payerBilling a lot to a payer does not mean earning from it. Contribution margin shows how much each payer really leaves for the hospital.November 7, 2026 · 3 min read

KPIsHospital average ticketWhen revenue changes, the average ticket tells you whether the hospital saw more patients or whether each encounter was worth more, or less.November 7, 2026 · 2 min read

Billing and denialsHospital average collection periodBetween care and cash there is time to bill and time to collect. Every day saved is working capital the hospital does not have to finance.November 7, 2026 · 2 min read

Billing and denialsUnbilled accounts in hospitalsAn account that has not been billed is revenue the hospital already produced and has not yet charged. The longer it sits, the higher the risk of a denial or write-off.November 7, 2026 · 2 min read

Artificial intelligenceAI in hospital managementAI already saves time in reading data and preparing meetings. To trust it, you need to know where every number comes from.November 7, 2026 · 3 min read

Artificial intelligenceGood questions for AI about hospital dataA question with a clear period, measure and scope gets a precise answer. A vague question gets a vague, or wrong, answer.November 7, 2026 · 3 min read

KPIsSUS excess length of stayIn SUS, the admission payment does not follow the number of days. Every day beyond the expected stay is cost that needs to be measured and managed.November 7, 2026 · 3 min read

Hospital managementHospital BI implementationTechnology is the most predictable part. What sets the timeline of a BI implementation is defining the rules and validating the numbers with the hospital.November 7, 2026 · 3 min read

Hospital managementLGPD and hospital BIHealth data is sensitive data. Before buying BI, a hospital needs to know what leaves, who accesses it, where it is stored and what happens at the end of the contract.November 7, 2026 · 3 min read

Controllership and costsPhysician fee managementPhysician fees are one of a hospital's largest variable costs. Measuring them well is what allows fair rules for both sides.November 7, 2026 · 3 min read

KPIsHospital department efficiencyComparing the ICU with the laundry by the same criterion makes no sense. Each group of departments needs its own yardstick.November 7, 2026 · 2 min read

About this blog

Articles are written by the team that builds Clic Health and reviewed before going live. Each one shows the date of its last update. The goal is to help hospital executives, controllers, billing managers and IT professionals make decisions with data.

For quick answers, see the FAQ. For definitions and formulas, the glossary.