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KPIs

How to calculate, read and track the indicators a hospital's executive board uses to make decisions.

KPIs15 essential hospital management KPIsA short list, with formula and reading caveat, for building the board's first screen without drowning anyone in numbers.November 7, 2026 · 5 min readKPIsHospital occupancy rateThe formula is simple; the reading is not. Occupancy must be seen by unit and together with length of stay to say anything useful.November 7, 2026 · 3 min readKPIsHospital average length of stayEvery extra day in hospital takes up a bed and consumes resources. Measuring length of stay well is the first step to managing it.November 7, 2026 · 3 min readKPIsHospital average ticketWhen revenue changes, the average ticket tells you whether the hospital saw more patients or whether each encounter was worth more, or less.November 7, 2026 · 2 min readKPIsSUS excess length of stayIn SUS, the admission payment does not follow the number of days. Every day beyond the expected stay is cost that needs to be measured and managed.November 7, 2026 · 3 min readKPIsHospital department efficiencyComparing the ICU with the laundry by the same criterion makes no sense. Each group of departments needs its own yardstick.November 7, 2026 · 2 min read
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